Privacy Policy (ClearCare Advisors, LLC)

ClearCare Advisors, LLC Privacy Policy
Website: clearcare.life
Effective Date: January 12, 2026
Last Updated: January 12, 2026

ClearCare Advisors, LLC (a Delaware limited liability company) (“ClearCare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit clearcare.life (the “Site”), contact us, request information, or engage with our services.

1. Information We Collect

We may collect the following categories of information:

A. Information you provide to us

  • Contact information: name, email address, phone number, mailing address, ZIP code.
  • Inquiry details: the information you include in forms, scheduling requests, chats, emails, or phone calls.
  • Insurance-related information (as you choose to provide): plan interests, coverage needs, preferred doctors/pharmacies, prescription needs, Medicare eligibility/timing, and other details relevant to helping you evaluate plan options.

B. Information collected automatically

When you use the Site, we may automatically collect:
  • IP address, browser type, device identifiers, operating system.
  • Pages viewed, time spent, referring/exit pages, and other usage data.
  • Approximate location derived from IP address.

C. Information from third parties

We may receive information from:
  • Service providers that help us operate the Site (analytics, forms, scheduling, CRM).
  • Referral partners and lead sources (where permitted).
  • Insurance carriers or related parties when you ask us to help with enrollment or service.

2. How We Use Your Information

We use information to:
  • Respond to requests for information and provide customer support.
  • Provide Medicare education and help you compare plan options.
  • Facilitate next steps you request (appointments, follow-ups, carrier communications, enrollment support).
  • Improve the Site, services, and communications.
  • Send transactional messages (appointment confirmations, requested callbacks).
  • Send marketing communications where permitted and consistent with your preferences (you can opt out at any time).
  • Maintain security, prevent fraud, and comply with legal obligations.

3. How We Share Information

We may share information:
  • With insurance carriers and related parties when you ask us to help you evaluate, enroll in, or service coverage.
  • With vendors/service providers who perform services for us (e.g., hosting, analytics, CRM, scheduling) under confidentiality and security obligations.
  • For legal/compliance reasons if required by law, subpoena, court order, or to protect rights, safety, and security.
  • In business transfers (e.g., merger, acquisition, or sale of assets), subject to appropriate safeguards.
We do not sell your personal information. We do not knowingly share personal information for “cross-context behavioral advertising” in exchange for money. (We may still use standard analytics tools to understand Site performance.)

4. Calls, Text Messages, and Consent

If you provide a phone number, you agree we may contact you at that number regarding your request, including by call and text message, consistent with applicable law.
  • Message and data rates may apply.
  • You can opt out of marketing texts by replying STOP (or using another method we provide).
  • Opting out of marketing texts does not prevent us from sending important transactional messages you request (e.g., appointment confirmations), where permitted.

5. Call Recording

Some calls may be recorded for quality assurance, training, and compliance purposes. By communicating with us by phone, you consent to call recording where permitted by law. If you do not wish to be recorded, please tell us before the call continues.

6. Cookies and Analytics

We use cookies and similar technologies to:
  • Keep the Site functioning properly.
  • Remember preferences.
  • Understand Site usage and improve performance.
You can control cookies through your browser settings. If you disable cookies, some features may not work as intended.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure; we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to:
  • Provide requested services,
  • Maintain records required by law, regulation, or compliance obligations,
  • Resolve disputes and enforce agreements.

9. Children’s Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13.

10. Your Privacy Rights and Choices

Depending on where you live, you may have rights to request access, correction, deletion, or information about our handling of your personal data. To submit a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

Marketing preferences: You may unsubscribe from marketing emails using the link in the email or by contacting us. You may opt out of marketing texts by replying STOP.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

ClearCare Advisors, LLC (Delaware LLC)
Email: privacy@clearcare.life